n the grabber I called them "intangibles." Actually, they're personal traits you can work on to help you present yourself in the best light.

• Strengthen your voice.

The term "sell your call" doesn’t just mean you must signal demonstratively. You must voice your decision with authority, with gusto: "He’s out!!" A thin, reedy voice just won’t cut it. While it may take you more than one day to strengthen your voice, it won’t take nearly the time needed to gain enough experience to know you need a stronger voice.

Here are three exercises (from lynch.c.tripod.com) that work:

Take a deep breath and say the "AH" sound for as long as you can. Write down your times so you can see your improvement.

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